Physical address:
​6296 Donnelly Plaza
Ratkeville, ​Bahamas.

How To Transfer Simplisafe To New House

How To Transfer Simplisafe To New Owner: A Hassle-Free Guide

So, you’ve decided to hand over your SimpliSafe security system to someone new, huh? Don’t worry, it’s not as complicated as it sounds. I’m here to guide you through the process, step by step, in the simplest way possible!

How To Transfer Simplisafe To New Owner

Why Transfer SimpliSafe?

Now, imagine if we’re moving to a new house, and we want to leave our guardian behind for the next family moving in. That’s when we need to transfer SimpliSafe to the new owner, so they can have their own guardian watching over them.

Getting Ready for Transfer

Before we start the transfer, we need to gather some stuff, like our SimpliSafe account details and the new owner’s information. It’s like packing our bags before going on a trip!

Steps to Transfer SimpliSafe

Whether you’re moving, upgrading, or simply transferring ownership, the process is straightforward. Follow these steps to ensure a smooth transition for both you and the new owner.

Step 1: Contact SimpliSafe Customer Support

Reach out to SimpliSafe’s customer support either through their website or by phone. Inform them that you intend to transfer ownership of your security system to a new individual.

Provide them with the necessary information they require to facilitate the process smoothly.

Step 2: Complete Transfer Forms

SimpliSafe may have specific forms or procedures in place for transferring ownership. Fill out any required forms accurately, providing all requested details.

This helps expedite the transfer process and ensures there are no delays.

Step 3: Verify New Owner’s Information

SimpliSafe will likely require information from the new owner to complete the transfer. Ensure the new owner is prepared to provide their details promptly to avoid any setbacks.

Step 4: Update Billing Information

If the billing details for the SimpliSafe subscription are tied to your account, make sure to update them with the new owner’s information.

This ensures that they can continue to receive uninterrupted service without any issues.

Step 5: Test the System

Before finalizing the transfer, test the SimpliSafe system to ensure everything is functioning correctly. This includes checking sensors, cameras, and the connection to the monitoring center, if applicable.

Address any issues proactively to provide a seamless experience for the new owner.

Step 6: Notify the New Owner

Once the transfer is complete, inform the new owner that they are now the registered user of the SimpliSafe system.

Provide them with any relevant information, such as account credentials and instructions on using the system effectively.

Step 7: Follow Up

After the transfer, follow up with both SimpliSafe and the new owner to confirm that everything is in order.

Address any lingering questions or concerns to ensure a successful handover of the security system.

By following these steps, you can easily transfer your SimpliSafe security system to a new owner, allowing them to enjoy the benefits of a reliable home security solution.

How To Reset Simplisafe For New Owner?

Resetting a SimpliSafe system for a new owner involves two steps: resetting the hardware and transferring ownership (if you want to keep the monitoring service active). Here’s how to do both:

Resetting the hardware:

  1. Disarm the system: Make sure the system is disarmed before starting the reset process. You can do this through the keypad or mobile app.
  2. Power down the base station: Unplug the power adapter from the base station.
  3. Remove the batteries: Locate the battery cover on the bottom of the base station and remove it with a Philips-head screwdriver. Take out the batteries.
  4. Wait for 15 seconds: Allow the system to fully power down.
  5. Replace the batteries and close the cover.
  6. Reconnect the power adapter: Plug the power adapter back into the base station.
  7. Wait for the system to reboot: This may take up to two minutes.
  8. Test the system: Use the keypad or mobile app to test the system by arming and disarming it. If you see a “No Link to Dispatcher” message, contact SimpliSafe support.

Transferring ownership (optional):

If you want the new owner to continue using the monitoring service, you’ll need to transfer ownership. Here’s how:

  1. Contact SimpliSafe support: Call SimpliSafe customer service at 1-888-280-0758 and inform them that you’re transferring ownership of the system.
  2. Provide necessary information: You’ll need to provide the new owner’s information, including their name, email address, and phone number.
  3. Cancel your service (optional): If you’re not keeping the system, you can cancel your monitoring service during this call.
  4. New owner sets up service: The new owner will need to create their own SimpliSafe account and activate the system.

What To Do With Old Simplisafe System?

When we’re done with our old Simplisafe, we can pass it on to someone else who might need it, recycle it to help the Earth, or if it’s not working anymore, we can say goodbye and throw it away safely.

Simplisafe Moving Kit

Imagine a special box full of helpful things like stickers, labels, and instructions that make moving our Simplisafe to a new home super easy!

Simplisafe Moving Kit

Simplisafe Login

Think of it like unlocking a treasure chest! We use a special code or password to open our Simplisafe account and see all the cool things it can do.

How To Turn Off Simplisafe When Moving?

When it’s time to move, we can tell Simplisafe to take a little nap by pressing certain buttons or using our phone so it doesn’t accidentally make noise or alerts while we’re on the move.

Simplisafe Customer Service

It’s like having friendly superheroes ready to help us whenever we have questions or need help with our Simplisafe. We can call them, send them messages, or even chat with them online!

Here are some useful numbers and links:


  • US: 1-888-910-1458 (Available daily, 8:00 AM – 10:00 PM ET)
  • UK: 0800-456-1789 (Available daily, 9:00 AM – 5:00 PM GMT)


  • US: Text “HELP” to 888-910-1458 (Available daily, 8:00 AM – Midnight ET)


  • US: (Available daily, 8:00 AM – Midnight ET)
  • UK: (Available daily, 9:00 AM – 5:00 PM GMT)

Online Resources:

Simplisafe Base Station Already Registered

Uh-oh, it’s like trying to use a toy that already belongs to someone else. We might need to ask the previous owner nicely to help us unregister it so we can make it our own.

Tips for a Smooth Transfer

Remember to be careful and check everything twice! It’s like tying our shoelaces before we go out to play. And always talk clearly with SimpliSafe so they understand exactly what we need.


Transferring SimpliSafe to a new owner is easy-peasy! Just follow the steps, double-check everything, and you’ll have your little guardian watching over someone new in no time.

FAQs: How To Transfer Simplisafe To New Owner?

Can I Transfer SimpliSafe to Anyone?

Yes, as long as the new owner agrees to take over the system.

Do I Need to Pay for Transfer?

Usually not, but it’s best to check with SimpliSafe just in case.

What if I Encounter Issues with Transfer?

Don’t worry! Just give SimpliSafe a call, and they’ll help sort things out.

Can I Transfer SimpliSafe Between Addresses?

Yes, you can transfer it to a new address if you’re moving house.

How Long Does the Transfer Process Take?

It usually doesn’t take too long, just a few days to get everything sorted.

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Kyle Holland

Kyle Holland

An exceptional author, devoted dad, and proud resident of bustling Chicago, USA. With a passion for sharing knowledge and exploring new ideas, he crafts insightful blogs that resonate with readers from all walks of life.

Kyle's expertise in home security empowers readers to fortify their homes and create safe havens for their families. When not writing, he enjoys quality time with his family, outdoor adventures, and cherishing precious moments.

Join Kyle on his journey to unravel the mysteries of home security and enrich your life with valuable insights.

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